2020 had long been forecast by industry experts as the ‘year of remote work’, but very few could have anticipated the central role that working from home (WFH) has played in keeping businesses afloat and markets open as the new decade became hampered by the emergence of COVID-19. 

As a result, what was supposed to be three months of what many expected to be slow adoption of new conferencing and delegation technologies became what Forbes’ Laurel Farrier described as “the world’s largest WFH experiment”. 

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