The recent CrowdStrike debacle was a wake-up call of epic proportions. A simple null pointer error in a routine software update brought airlines, media companies, first responder networks, and many other enterprises to their knees.

There is plenty of blame to spread around. The hapless developer who coded the bug, of course. But also the quality assurance team at CrowdStrike, CrowdStrike itself and its CEO, and Microsoft, whose systems were only too happy to roll over and blue screen.