Editor’s Note: The following is an article written for and published in DZone’s 2024 Trend Report, Observability and Performance: The Precipice of Building Highly Performant Software Systems.
“Quality is not an act, it’s a habit,” said Aristotle, a principle that rings true in the software world as well. Specifically for developers, this means delivering user satisfaction is not a one-time effort but an ongoing commitment. To achieve this commitment, engineering teams need to have reliability goals that clearly define the baseline performance that users can expect. This is precisely where service-level objectives (SLOs) come into picture.